Help Center
Find answers to common questions about our offers, account safety, and responsible gaming.
Frequently Asked Questions
Claiming Your Bonus
To claim a bonus, simply click the "Claim Bonus" button on one of the offers listed on our site. You will be redirected to the casino's official website where you can sign up for a new account. The bonus will typically be applied automatically after you make a qualifying deposit, but be sure to read the terms and conditions for specific instructions, like entering a promo code.
Safety and Security
Yes, absolutely. We only recommend safe and secure gaming sites. All casino providers listed on spinchamps.org operate legally under a valid UK Gambling Commission (UKGC) licence. This ensures they adhere to strict standards of fairness, player data protection, and responsible gaming practices. Your security is our top priority.
Accepted Payment Methods
Most of our partners accept a wide range of payment methods for your convenience. These typically include traditional options like Visa and MasterCard, popular e-wallets, as well as modern solutions like various cryptocurrencies (such as Bitcoin), Google Pay, and Apple Pay. You can usually find the full list on the casino's banking page.
Account Verification
Account verification, also known as 'Know Your Customer' (KYC), is a standard security procedure required by UK law. You'll typically need to provide a form of photo ID (like a passport or driving licence) and proof of address (like a recent utility bill or bank statement). This process helps prevent fraud and ensures that all players are of legal gambling age.
Understanding Wagering Requirements
A wagering requirement is a condition applied to a casino bonus that specifies how many times you must bet the bonus amount before you can withdraw any winnings. For example, a £10 bonus with a 35x wagering requirement means you must place bets totaling £350 (£10 x 35) before cashing out. Always check the T&Cs for this information.
Practicing Responsible Gaming
Responsible gaming is crucial for a positive experience. We strongly encourage all players to set limits on their deposits, losses, and session time. All UK-licensed casinos provide tools to help you manage your play. If you ever feel like you're losing control, resources like GamCare, GambleAware, and GAMSTOP are available to provide support. Visit our Responsible Gaming page for more information.